We take pride in the level of customer service we provide and we have customers who have been with us for more than a decade to prove it.
We ensure that our customer support services are tailored to clients' individual requirements. This means we offer a selection of support options so that clients can choose a level of cover that best corresponds to their business operations. For example, in the financial sector, we offer a longer support window and a more rapid response time for mission-critical systems while for Public Safety organisations we have tailored 24/7 cover. We offer direct customers first, second and third-line services, including physical support where needed. We also provide second-line (assistance) and third-line (repair) support through our network of resellers and distributors.