April 27th 2018
In response to evolving data protection laws, coupled with a high customer demand for demonstrable quality of service within the telecare market, unified communications recording and analysis specialists - Weston Digital Technologies - has today announced its dedicated recording and quality monitoring package, Symphony 7 for Telecare.
January 12th 2018
In response to expanding compliance obligations and high customer demand across all sectors, Weston Digital Technologies has announced that its popular Unified Communications Recording and Analysis platform – Symphony 7 – now supports multi-modal Skype for Business recording.
April 7th 2017
Following a period of consultation with the industry, the FCA has announced that it will be softening its application of MiFID II electronic communications recording (aka ‘taping’) requirements for Article 3 firms. The announcement follows a call from the Association of Professional Financial Advisors urging the FCA not to disproportionately “gold-plate” MiFID II regulations for the advisor market.
The European Commission has released a supplementary document to provide firms with further details on a range of MiFID II provisions. Included in the document is information pertaining to organisational requirements and operational conditions that will become applicable under the new Directive. This document will be of particular interest to those firms seeking a greater understanding of changes to call recording and record keeping requirements stipulated by MiFID II.
Who does MiFID apply to? What does this mean for your business? How does MiFID present an opportunity? What should your buiness do next? |
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