VoIP Recording

Due to the modular and scalable nature of the Symphony system there is no real upper limit to the number of extensions that can be recorded in a single solution. As the number of extensions that can be recorded on a single physical system is reached, more physical systems can be added and by there being a single point of connections for clients, the join is seamless and all extensions will be available to view in the same list.
on 02/24/2014
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Yes, the Symphony Call Recording solution can passively sniff VoIP networks and process VOIP communications that are detected. In this passive configuration Symphony can still be configured to include or exclude extensions based on customer preference.
on 02/24/2014
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Yes, Symphony supports recording of SIP trunks in addition to recording of VoIP extensions. The two recording methods can even be mixed in the same solution.
on 02/24/2014
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Yes. Symphony can distinguish between different VoIP protocols and process calls accordingly.
on 02/24/2014
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Yes. A range of active recording integrations are available for a variety of VoIP PBXs including Cisco, Nortel and Mitel. . Talk to our Technical Sales Team for more information on how we can integrate Symphony with your current PBX vendor.
on 02/18/2014
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